Understanding Event Details

This article details Panzura alert fields and what they mean.

 

Parameter

Description

Value

Severity

Displays the severity level of this condition. The three color coded levels (also mentioned above in the Alert Notification Tab section) are as follows:


Critical

An actionable critical situation has been detected, and action is required immediately. The cluster may have the potential to stop running, or it could run into irreparable issues, or potential loss of system availability in 24 hours. Level: 9-10.


Warning

An actionable issue has been detected, and user intervention is required. A more serious issue may develop if this is not resolved soon. Level: 4-8.


Informational 

An actionable minor problem has been detected. It should be resolved relatively soon and not to be ignored. Level: 1-4.

Critical, Warning, Informational

Policy ID

Displays the entity (cluster, host, VM, etc…) affected followed by a letter and error numbers that correspond to that specific event. The first part of the Policy ID tells you what system area is affected. The last 3 characters of the Policy ID help you identify the level, description, and cause of the event. Additional information in Tables 4.1-4.12

Policy ID (name of affected entity and corresponding letter and error numbers)

Example: CLOUD.X1.1

Category

Each event has different categories that identifies which system entity has been  affected.

  • CLOUD
  • CLOUDFS
  • CONFIG
  • DISK
  • FILESYSTEM
  • HOST
  • LICENSE
  • NETWORK
  • STORAGE
  • SYSTEM

Description

Describes the issue and reason for the alert.

Event description

Filer Hostname

Identifies which Filer has encountered this event

Filer name

Cause

Describes what is most likely causing the issue to the entity.

Issue cause

Resolution

Describes how to resolve the issue that is causing the alert and problems to the affected entity. 

Resolution description

Last Alerted

Displays date and time when the alert last occurred.

Date and time

List of Occurences

Lists each alert notification for the same event that has occurred 

Severity, Policy ID, Description, Category, Log Timestamp

Graph

Displayed on the right hand of the UI. The graph shows a latency time line chart that allows you to see when the latency levels have hit a critical, warning , or just informational point. 

Latency time line chart