Event Details - File Category View

Below details mentioned are event details listed on a per Category basis.

 

Severity Level

Policy ID

Description

Cause

Resolution

5

FILE.X1.1

FILE.X1.1: Filesystem already exists in CloudFS. Please perform Disaster Recovery from Maintenance tab

FILE.X1.1: Alert when system state requires performing Disaster Recovery

FILE.X1.1: Please perform Disaster Recovery from Maintenance tab

6

FILE.X1.3

FILE.X1.3: Syncing dirty cache

FILE.X1.3: Alert when dirty cache is syncing after an HA take-over

FILE.X1.3: Any data that was written to the original Filer before takeover is now being copied so that it can be made available in the (lost and found)

6

FILE.X1.4

FILE.X1.4: 

FILE.X1.4: Alert when HA-takeover dirty cache has been synced

FILE.X1.4: Any data that was written to the original Filer before takeover is not available the (lost and found)

8

FILE.X1.5

FILE.X1.5: Managed Capacity license not found or limit has been reached. Please install new Managed Capacity License

FILE.X1.5: Alert when Managed Capacity has under 1G on Filer remaining

FILE.X1.5: Check Managed Capacity on the WebUI Dashboard. Check Licenced Managed Capacity. Contact Panzura Sales for added capacity

5

FILE.X1.6

FILE.X1.6: Active Directory Server is unable to join the Panzura Filer

FILE.X1.6: Alert when the Panzura Filer is not joined with the Active Directory server for more than 10 minutes

FILE.X1.6: Connect Filer to AD and/or review logs to see why it is unable to join the server.

9

FILE.X1.7

FILE.X1.7: Panzura Filer XXX is unable to resolve DNS request configured by the DNS Server XXX

FILE.X1.7: Alert when the Filer is unable to resolve the DNS Request via the configured DNS Server

FILE.X1.7: Verify the DNS server is reachable and ensure it is responding to requests from the Filer. If the issue persists, contact Panzura Technical Support.

3

FILE.L1.1

-OSE-FILE.L1.1: The Filer is importing the filesystem

FILE.L1.1: Alert when PZOS is importing the File System

FILE.L1.1: This is normal at bootup but may take considerable time. Please contact Panzura Technical Support if this continues for over 30 minutes.

5

FILE.L1.3

-OSE-FILE.L1.3: mountd bad exports list line $1

FILE.L1.3: Alert when the NFS exports configuration is incorrect

FILE.L1.3: Fix the NFS exports line specified and save changes.

9

FILE.L1.4

-OSE-FILE.L1.4: The filesystem hasn't been imported over $1times check

FILE.L1.4: Alert when the Filer is unable to import the filesystem

FILE.L1.4: If this issue persists, please contact Panzura Technical Support.