Below details mentioned are event details listed on a per Category basis.
Severity Level |
Policy ID |
Description |
Cause |
Resolution |
5 |
FILE.X1.1 |
FILE.X1.1: Filesystem already exists in CloudFS. Please perform Disaster Recovery from Maintenance tab |
FILE.X1.1: Alert when system state requires performing Disaster Recovery |
FILE.X1.1: Please perform Disaster Recovery from Maintenance tab |
6 |
FILE.X1.3 |
FILE.X1.3: Syncing dirty cache |
FILE.X1.3: Alert when dirty cache is syncing after an HA take-over |
FILE.X1.3: Any data that was written to the original node before takeover is now being copied so that it can be made available in the (lost and found) |
6 |
FILE.X1.4 |
FILE.X1.4: |
FILE.X1.4: Alert when HA-takeover dirty cache has been synced |
FILE.X1.4: Any data that was written to the original node before takeover is not available the (lost and found) |
8 |
FILE.X1.5 |
FILE.X1.5: Managed Capacity license not found or limit has been reached. Please install new Managed Capacity License |
FILE.X1.5: Alert when Managed Capacity has under 1G on node remaining |
FILE.X1.5: Check Managed Capacity on the WebUI Dashboard. Check Licenced Managed Capacity. Contact Panzura Sales for added capacity |
5 |
FILE.X1.6 |
FILE.X1.6: Active Directory Server is unable to join the Panzura node |
FILE.X1.6: Alert when the Panzura node is not joined with the Active Directory server for more than 10 minutes |
FILE.X1.6: Connect node to AD and/or review logs to see why it is unable to join the server. |
9 |
FILE.X1.7 |
FILE.X1.7: Panzura node XXX is unable to resolve DNS request configured by the DNS Server XXX |
FILE.X1.7: Alert when the node is unable to resolve the DNS Request via the configured DNS Server |
FILE.X1.7: Verify the DNS server is reachable and ensure it is responding to requests from the node. If the issue persists, contact Panzura Technical Support. |
3 |
FILE.L1.1 |
-OSE-FILE.L1.1: The node is importing the filesystem |
FILE.L1.1: Alert when PZOS is importing the File System |
FILE.L1.1: This is normal at bootup but may take considerable time. Please contact Panzura Technical Support if this continues for over 30 minutes. |
5 |
FILE.L1.3 |
-OSE-FILE.L1.3: mountd bad exports list line $1 |
FILE.L1.3: Alert when the NFS exports configuration is incorrect |
FILE.L1.3: Fix the NFS exports line specified and save changes. |
9 |
FILE.L1.4 |
-OSE-FILE.L1.4: The filesystem hasn't been imported over $1times check |
FILE.L1.4: Alert when the node is unable to import the filesystem |
FILE.L1.4: If this issue persists, please contact Panzura Technical Support. |