Below details mentioned are event details listed on a per Category basis.
|
Severity Level |
Policy ID |
Description |
Cause |
Resolution |
|
2 |
CLOUD.X1.1 |
CLOUD.X1.1: ${NAME} cloud ${LINES} retries have occurred recently |
CLOUD.X1.1: Alert when intermittent cloud upload retries have occurred in the last 5 minutes |
CLOUD.X1.1: If the event persists, check the Network Path between the node and the Object Store |
|
2 |
CLOUD.X1.2 |
CLOUD.X1.2: ${NAME} cloud ${LINES} retries have occurred recently |
CLOUD.X1.2: Alert when intermittent cloud mirror upload retries have occurred in the last 5 minutes |
CLOUD.X1.2: If the event persists, check the Network Path between the node and the Object Store |
|
5 |
CLOUD.X1.3 |
CLOUD.X1.3: ${NAME} cloud ${LINES} upload failures have occurred recently |
CLOUD.X1.3: Alert when intermittent cloud upload failures have occurred in the last 5 minutes |
CLOUD.X1.3: If the event persists, check the Network Path between the node and the Object Store |
|
5 |
CLOUD.X1.4 |
CLOUD.X1.4: ${NAME} cloud ${LINES} upload failures have occurred recently |
CLOUD.X1.4: Alert when intermittent cloud mirror upload failures have occurred in the last 5 minutes |
CLOUD.X1.4: If the event persists, check the Network Path between the node and the Object Store |
|
5 |
CLOUD.X1.5 |
CLOUD.X1.5: ${LINES} cloud checksum failures have occurred recently |
CLOUD.X1.5: Alert when intermittent cloud transport checksums fail |
CLOUD.X1.5: If this event persists with repeated messages, check the logs for upload failures. If the messages are not the same, check the network connection, if they are the same, contact Panzura Technical Support |
|
9 |
CLOUD.X1.6 |
CLOUD.X1.6: Datapath missing IP entry for cloud |
CLOUD.X1.6: Alert when the cloud datapath DNS server IP address is unavailable |
CLOUD.X1.6: Check that the name servers are accurately configured. If the issue still persists, contact Panzura Technical Support |
|
9 |
CLOUD.X1.7 |
CLOUD.X1.7: Datapath missing local IP interface |
CLOUD.X1.7: Alert when the datapath does not have an IP entry for the cloud |
CLOUD.X1.7: Check that the cloud hostname is correct and can be resolved. Perform the cloud upload/download test. If the issue still persists, contact Panzura Technical Support |
|
2 |
CLOUD.X1.8 |
CLOUD.X1.8: Download has failed to complete in ${DOWNMINUTE} minutes |
CLOUD.X1.8: Alert when download requests exceed 10 minutes |
CLOUD.X1.8: A user file may be inaccessible and sync may fall behind if other downloads are not progressing due to an object download failure. This may indicate a missing drive file or may indicate upload backlog at the source node |