This article details the diagnostic tools Panzura provides, where to find them and how to use them.
Panzura provides the following tools to assist with troubleshooting CloudFS:
- Packet capture tools: Capture packets on the Ethernet ports. You can select to capture all packets or restrict the capture to TCP or UDP packets. The captured packets are saved into a file that you can download and send to Technical Support.
- Diagnostic tools: Execute network, node‐specific, and cloud diagnostic commands.
- Performance test tools: Execute Iperf commands to test network performance.
To use the node's troubleshooting tools, navigate to the following page:
Maintenance > Diagnostics
The following table describes the node's diagnostic tools sections Packet Capture and Diagnostic Tools.
Packet Capture Option | Description |
---|---|
Packet Capture Tools | |
Capture type 1 |
Capture selected headers and packets.
|
LAN or WAN | Select whether to collect LAN or WAN packets. |
Start/Stop | Starts or stops the capture. |
Download |
Downloads a file with the capture results. |
Diagnostic Tools | |
Command Type |
Select a command. Click Run to see a description of parameters for the command. If there are no required parameters, clicking Run executes the command. The results are displayed on the screen. A list of commands is contained in the following table. |
Output Examples for Performance Test Tools
This example shows output from client node vmcc92.
Diagnostics[57529]: Firewall is temporarily disabled to allow diagnostics operation and shall be enabled when operation is completed automatically.
------------------------------------------------------------
Client connecting to vmcc94, TCP port 5001
TCP window size: 65.0 KByte (default)
------------------------------------------------------------
[ 4] local 10.199.10.92 port 45867 connected with 10.199.10.94 port 5001
[ ID] Interval Transfer Bandwidth
[ 4] 0.0- 5.0 sec 436 MBytes 731 Mbits/sec
[ ID] Interval Transfer Bandwidth
[ 4] 5.0-10.0 sec 416 MBytes 698 Mbits/sec
[ ID] Interval Transfer Bandwidth
[ 4] 10.0-15.0 sec 369 MBytes 619 Mbits/sec
[ ID] Interval Transfer Bandwidth
[ 4] 15.0-20.0 sec 312 MBytes 524 Mbits/sec
[ ID] Interval Transfer Bandwidth
[ 4] 20.0-25.0 sec 401 MBytes 673 Mbits/sec
[ ID] Interval Transfer Bandwidth
[ 4] 25.0-30.0 sec 359 MBytes 603 Mbits/sec
[ ID] Interval Transfer Bandwidth
[ 4] 30.0-35.0 sec 433 MBytes 727 Mbits/sec
This example shows output in a case where the vmcc94 node is acting as the server.
Diagnostics[46450]: Firewall is temporarily disabled to allow diagnostics operation and shall be enabled when operation is completed automatically.
------------------------------------------------------------
Server listening on TCP port 5001
TCP window size: 64.0 KByte (default)
------------------------------------------------------------
[ 5] local 10.199.10.94 port 5001 connected with 10.199.10.92 port 33313
[ ID] Interval Transfer Bandwidth
[ 5] 0.0-120.2 sec 9.09 GBytes 650 Mbits/sec
[ 6] local 10.199.10.94 port 5001 connected with 10.199.10.92 port 45867
[ ID] Interval Transfer Bandwidth
[ 6] 0.0-120.0 sec 9.46 GBytes 677 Mbits/sec